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Bharat Sanchar Nigam Limited is well known as BSNL. This Post will give you a complete guide for BSNL Selfcare Portal, BSNL started its Landline service in the 1990s. BSNL is the fourth Largest Internet provider in India.

Bsnl Bharat Fiber FTTH was launched in 2019, it offers IPTV, BOD – Bandwidth on Demands, VOD – Video on Demands, AOD – Audio on Demands, and Virtual Private Local Area Network (LAN), etc,.

How to do Registration in BSNL Selfcare Portal

  • Go to BSNL selfcare portal https://selfcare.bsnl.co.in/
  • You will redirected to the page of log in https://selfcare.bsnl.co.in/tungsten/UI/facelets/login.xhtml
  • Click Sign Up for Registration with Bsnl selfcare
  • Now you are at the Signup page of the Selfcare portal
  • Step 1. In this step 1, We need to fill the account details like Name, Email ID, Mobile number, Telecom Circle, and the type the Captcha code in the box before click next.
  • In Name, type your full name.
  • In Email ID, you give your working Email Id, and Again a box is there as Confirm Email Id, enter the same email id in both the box.
  • Then, enter your working mobile number, for OTP verification.
  • Select your telecom circle.
  • Then fill the Captcha code, as given near to the box.
    • Then click NEXT.
  • After clicking the NEXT
  • Now in STEP 2, you will receive an OTP to your mobile number which you are given
  • Enter the OTP then click Next
  • In STEP 3, Enter the login Password and again given the same password in confirm password
  • then click Submit.

In the above details your given, your login USERNAME will be your email id which you are given in Step 1 and your login PASSWORD are which you are given in step 3.

Now, You are done the BSNL Selfcare Portal Registration.

How to add a Landline in Bsnl Selfcare Portal.

  • Go to BSNL selfcare portal https://selfcare.bsnl.co.in/
  • You will be redirected to the page of log in https://selfcare.bsnl.co.in/tungsten/UI/facelets/login.xhtml
  • Enter your username and password then enter captcha code then click Login
  • or you can log in using OTP, which will receive in your mobile number.
  • After Login,  to add new landline, broadband, fibernet ftth, etc. to add Customer Account, which is at just above the bottom left side.
  • Click on Add Customer Account Button.
  • Then fill the details asked in the form.
  • Now we are going to add a Landline to the Bsnl Selfcare portal.
  • in Step 1, it asks select connection, for landline we need to select Wireline Service.
  • Then next, select Customer Category, Select Normal.
  • Then, select your state in which state your landline is.
  • Then Billing Account Number, it will be a 10 digit number, you can find this at the right top of your bsnl bill or a paid receipt.
  • Then Service ID, service id is nothing it’s your landline number with std code, eg if you std code is 012 and the landline number is 99223344 then your service id you need to feed in the blank is as 012-99223344

How to add a Broadband in Bsnl Selfcare Portal.

  • Go to BSNL self-care portal https://selfcare.bsnl.co.in/
  • You will be redirected to the page of log in https://selfcare.bsnl.co.in/tungsten/UI/facelets/login.xhtml
  • Enter your username and password then enter captcha code then click log in
  • or you can log in using OTP, which will receive in your mobile number.
  • After Login,  to add new landline, broadband, fibernet ftth, etc. to add Customer Account, which is at just above the bottom left side.
  • Click on Add Customer Account Button.
  • Then fill the details asked in the form.
  • Now we are going to add a Broadband to the Bsnl Selfcare portal.
  • NOTE: for Broadband is the same as adding a landline, we need to give and select landline number only
  • in Step 1, it asks select connection, for landline we need to select Wireline Service.
  • Then next, select Customer Category, Select Normal.
  • Then, select your state in which state your landline/broadband is.
  • Then Billing Account Number, it will be a 10 digit number, you can find this at the right top of your bsnl bill or a paid receipt.
  • Then Service ID, service id is nothing it’s your landline number with std code, eg if you std code is 013 and the landline number is 99334455 then your service id you need to feed in the blank is as 013-99334455

 

 

 

How to Register BSNL Complaints in BSNL Selfcare Portal?

 

 

 

 


Tag:

  • bsnl selfcare
  • bsnl selfcare portal
  • bsnl portal
  • portal bsnl
  • bsnl customer care number
  • bsnl selfcare login registration
  • Bsnl selfcare bill payment
  • bsnl selfcare broadband plan change

 

BSNL Selfcare Portal | 2022

BSNL Online Payment or BSNL online Recharge (Bsnl Bill Payment) for Postpaid customers and this service is called QuickPAY. QuickPAY is the easiest and most convenient way to make payments online

This QuickPay, BSNL Online Payment service can be used with or without registration. Using this service you can make payments to Broadband, Landline, Mobile Bills, WiMAX, EVDO, etc.

Procedure to BSNL Online Payment :

bsnl online payment

  • Log on to QuickPAY / BSNL Portal  (http://portal3.bsnl.in/myportal/cfa.do)
  • Click at LANDLINE (see: arrow 1) for Bsnl Landline or Broadband Bill Payments.
  • By Default your at INDIVIDUAL / FTTH Bills (you can change at see: arrow 2).
  • Now we are going to Pay my Broadband Bill (Individual)
  • Fill the Details under (arrow 3) like Your Landline Number with “0” (zero), for example. if your Landline number is 033xxxxxxxx includes STD code you must enter only 33xxxxxxxx except “0”  (Zero).
  • Enter your Communication details like eMail ID and Your Mobile Number.
  • Then Fill in Captcha Code in the Enter the above Code Box (against code option).
  • Then Click SUBMIT (see: arrow 4).

Bsnl Bill Payment confirmation

  • Now,  Kindly Check all the details before proceeding to the next (see: arrow 5)
  • Click PAY NOW (see: arrow 6).
  • After that, your page will be redirected to the mode of payment page. (which look like the below pics)

 

Bsnl Online Payment Section:

Bsnl Bill Payment payment mode

  • On the Mode of Payment Page, we have two steps, step 1 and step 2. (see: arrows 7 & 8 )
  • In step 1, you have to select a mode of payment like
    • Internet Banking, Credit Card, Debit Card, Cash Card.

Bsnl Bill Payment payment mode2

  • After Selection of Payment Mode (see: arrow 7)
  • In Step 2, Select Payment Gateway like
    • BillDesk or TechProcess (anyone), click on it for select. (see: arrow 10)
  • After selecting the Payment (arrow 10), Click CONTINUE FOR PAYMENT (see: arrow 7)
  • Continue the payment, similar to all other online payments you can do, wait and be patient while redirected to another page.
    • (if during returning from the bank to the BSNL Online Recharge Portal after payment, there is the possibility of disconnection and does not receive your receipt).
    • PLEASE DO NOT ATTEMPT TO RE-PAY. Kindly wait for a while then check your respective e-Mail.
  • You will get your Detailed Receipt of Payment on your e-Mail ID.
  • You have done it easily. thank you.

 

 

bsnl online payment | 2022

BSNL portal is a web portal service which provides a one-stop solution for all your BSNL needs, the services provide in this BSNL portal are

  • Bsnl online recharge for mobile
  • Bsnl online recharge for prepaid landline
  • Landline bill payments
  • broadband bill payments
  • Any Bsnl Prepaid recharge
  • Any Bsnl Postpaid Payment
  • Launch a Complaint
  • Contact Customer Care
  • ERP Bsnl Portal details
  • BSNL Portal Login and Registration
  • View bills and transaction list

No need to wait in a long queue in their office, this web portal is easy to use, we will provide you step by step procedure to use it.

Step A: Go on to http://portal2.bsnl.in/myportal/

Now you can see this following option on the top of this portal website

  • Home
  • Landline
  • Mobile
  • Recharge
  • Transaction
  • View Bills
  • Book Complaint
  • Customer Care
  • Sign in

The Main page of Bsnl Portal looks like this

bsnl portal Main Page

Step B: Sign-in or Sign up (Registration) on Bsnl Portal

It is our Suggestion, if your payment of any postpaid you must register (sign up) before pay, you can also pay without registration, Sign-in is only required for View bills but if you register with this portal then you can see your every transaction and you have a record of it. now we are going to give step by step process for web portal Registered (Sign up and Sign in) users.

How To Sign up (Registration) in Bsnl Web Portal

Bsnl portal Sign in

  • Step 1: – Just Click on the Sign-in option which is on the Top Right of this website.
  • Step 2:-  If you already Sign up (Registration) then you can directly enter your Username and Password then click Sign In.
  • Step 3: – If you Already Registered then Skip the Steps 4 and 5
  • Step 4: – Click Sign up option (which is on Left Side of this web portal)

bsnl portal registration sign up

  • Step 5: -Enter  your Name, Email Id, Mobile Number, your circle (State/Circle), and Password
  • Step 6: – Then Enter the Captcha (code) which will be shown there.
  • Step 7: – Before submit (before clicked on CREATE AN ACCOUNT), you must verify your Mobile number.
  • Step 8: – Click on GET OTP Button (which is against your Mobile Number), and wait for a while you will get an SMS with OTP code, you have to enter the code at OTP option (which is below to the mobile number).
  • Step 9: – Then Click CREATE AN ACCOUNT for Submit, after successful creation of Account your page is redirected to Sign in Page and you get an SMS with your USERNAME & PASSWORD.
  • Step 10: – You must Enter Username and Password for Sign In.
  • After Sign In your Dashboard (Page) will look like this

dashboard

  • * In the above pics, (1) is your  landline/broadband number
  • * (2) is your Name
  • * (3) is your bill amount and bill date.
  • NOTE: under MY BILLS will be Blanks before you added you Bsnl Accounts like Landline, Broadband, etc.. if you want to know how to add accounts kindly read the next steps:

How to Add and Manage Accounts in Bsnl Portal

add account

  • for adding your Bsnl Accounts, Click on Manage Accounts ->  Postpaid Accounts
  • Fill the Service like Landline, GSM, CDMA,  etc.. which you can see against the Service column
  • Then Enter your Phone Number (it must be a landline/ Broadband number, or Postpaid Mobile Number, etc.
  • Then Enter your Account No. (Here Account Number refers to the BSNL Account Number which will get in your previous month Bsnl Bill [Don’t Enter Bank Account No,])
  • Then Fill Nick Name (you can give any name)
  • Then Submit it.
  • Now your Account in Added in your Bsnl Portal, you can see it by clicking the dashboard option.

How to Pay Bsnl Landline And Broadband Bill Payment Online

bsnl landline bill payment

  • Log on to the Website for Bsnl Landline Bill Payment (http://portal2.bsnl.in/myportal/cfa.do)
  • Enter the Landline number with std code without zero like if your number starts with 03322xxxxxx, then you have to enter the number as 3322xxxxxx. (see: arrow 1)
  • Enter your communication details like Email Id and Contact number (mobile number) [see: arrow 2].
  • Enter the Captcha code (security code) as [see in arow 3].
  • Then click on Submit [see: arrow 4].
  • Now you are redirected to a new page.

bsnl landline bill payment verify

  • Verify your details like number and amount
  • Then click on PAY NOW.
  • Your page will be redirected to Payment Mode.

Bsnl Bill Payment payment mode

  • In Mode of Payment Page, we have two steps, step 1 and step 2. (see: arrow 7 & 8 )
  • In step 1, you have to can select the mode of payment like
    • Internet Banking, Credit Card, Debit Card, Cash Card.

Bsnl Bill Payment payment mode2

    • After Selection of Payment Mode (see: arrow 7)
    • In Step 2, Select Payment Gateway like
      • BillDesk or TechProcess (anyone), click on it for select. (see: arrow 10)
    • After selecting the Payment (arrow 10), Click CONTINUE FOR PAYMENT (see: arrow 7)
    • Continue the payment, similar to all other online payment you can do, wait and be patient while redirected to another page.
      • (if during returning from the bank to the BSNL Online Recharge Portal after payment, there is a possibility of disconnection and does not receive your receipt).
      • PLEASE DO NOT ATTEMPT TO RE-PAY. Kindly wait for a while then check your respective e-Mail.
    • You will get your Detailed Receipt of Payment on your e-Mail ID.
    • You have done it easily. thank you.

 

How to Pay Postpaid Mobile / Wi-Max Bill Payment Online

  • It is similar to the Bsnl Landline Bill Payment and this option in below to Landline mention as mobile
  • Using this option you can Pay Bills for any Bsnl Postpaid and Wi-Max
  • Full Steps in Mentioned in this Post  below:

BSNL Online Payment or BSNL online Recharge (Bsnl Bill Payment) for Postpaid customers and this service is called QuickPAY. QuickPAY is the easiest and convenient way to make payment online

This QuickPay, BSNL Online Payment service can be used by with or without registration. Using this service you can make payment to Broadband, Landline, Mobile Bills, WiMAX, and EVDO, etc.

Procedure to BSNL Online Payment :

bsnl online payment

  • Log on to QuickPAY / BSNL Portal  (http://portal3.bsnl.in/myportal/cfa.do)
  • Click at LANDLINE (see: arrow 1) for Bsnl Landline or Broadband Bill Payments.
  • By Default your at INDIVIDUAL / FTTH Bills (you can change at see: arrow 2).
  • Now we are going to Pay my Broadband Bill (Individual)
  • Fill the Details under (arrow 3) like Your Landline Number with “0” (zero), for example. if your Landline number is 033xxxxxxxx include STD code you must enter only 33xxxxxxxx expect “0”  (Zero).
  • Enter your Communication details like eMail ID and Your Mobile Number.
  • Then Fill Captcha Code in the Enter the above Code Box (against code option).
  • Then Click SUBMIT (see: arrow 4).

Bsnl Bill Payment confirmation

  • Now,  Kindly Check all the details before proceeding to next (see: arrow 5)
  • Click PAY NOW (see: arrow 6).
  • After that your page will be redirected to the mode of payment page. (which look like below pics)

 

Bsnl Online Payment Section:

Bsnl Bill Payment payment mode

  • In Mode of Payment Page, we have two steps, step 1 and step 2. (see: arrow 7 & 8 )
  • In step 1, you have to select a mode of payment like
    • Internet Banking, Credit Card, Debit Card, Cash Card.

Bsnl Bill Payment payment mode2

  • After Selection of Payment Mode (see: arrow 7)
  • In Step 2, Select Payment Gateway like
    • BillDesk or TechProcess (anyone), click on it for select. (see: arrow 10)
  • After selecting the Payment (arrow 10), Click CONTINUE FOR PAYMENT (see: arrow 7)
  • Continue the payment, similar to all other online payment you can do, wait and be patient while redirected to another page.
    • (if during returning from the bank to the BSNL Online Recharge Portal after payment, there is the possibility of disconnection and does not receive your receipt).
    • PLEASE DO NOT ATTEMPT TO RE-PAY. Kindly wait for a while then check your respective e-Mail.
  • You will get your Detailed Receipt of Payment on your e-Mail ID.
  • You have done it easily. thank you.

 

How to Recharge Prepaid Mobile/Landline etc. Using Bsnl Portal

  • Bsnl Portal helps us on every service of Bsnl Networks,
  • Using this option you can Recharge all Bsnl Prepaids  Gsm, Cdma, Prepaid Landline, and Broadband, etc.
  • You can check your mobile balance and validity under this option [only for Registered User]
  • more details [ Continue for read details]

Bsnl Online Recharge using Bsnl Portal / QuickPAY and you can also check your Mobile Balance and Validity using this Service.

you can use this service for any Bsnl Prepaid Recharge like

  • GSM Mobile
  • CDMA / Evdo Mobile
  • Prepaid Landline
  • Check any Bsnl Prepaid Mobile balance

How to Bsnl online Recharge for Prepaid Gsm Mobile using Bsnl Portal

Bsnl online recharge gsm prepaid add new

  • Step 1: – Click Recharge option (which is on the Left Side) on the Dashboard,  under the Recharge you will see Gsm Prepaid Click on it.
  • Step 2: – If you doing for the first time then you don’t have numbers in the existing option, so click on NEW
  • Step 3: – Now fill the Mobile Number Select your Circle and give a nickname (Nick Name could be any name).
  • Step 4: – Click the SUBMIT button.

Bsnl Mobile Recharge gsm recharge selection

  • Arrow (1) denotes the mobile number for what you are going to recharge confirm it.
  • Step 5:- Select  your Recharge as a TOP UP or STV (Special Recharge like SMS, Data, etc) or Plan (plans for Validity recharge) [as I did in arrow(2)]
  • Step 6:-  as Arrow (3), you should select the voucher, after that for your recharge amount see an arrow (4).
  • Step 7: – After that check, your amount and number then click PROCEED (arrow 5),
  • You will be redirected to the Payment Section.

BSNL PORTAL PAYMENT PROCEDURE

payment1

  • After redirected to the payment section the page will look like this with two Steps 1 & 2

payment2 selection

  • Step 8:- on STEP 1 of Payment Option you must select a method of Payment like Internet Banking, Debit Card, Credit Card or Cash, I will Select Internet Banking (arrow 1)
  • Step 9: – Check the Payable amount is it correct or not. (arrow2)
  • Step 10: – Select your bank if it available outside then select it there otherwise select from the list (arrow 3),
  • okay I will select Indian Bank.
  • Step 11:- Next come to STEP 2 of Payment option (see arrow 4), you must select Billdesk or TechProcess both are payment gateway, you can select anyone.
  • Step 12:- then click CONTINUE FOR PAYMENT (arrow 5)
  • after that if you select debit card / Internet you must do it like all other payments.
  • after successful payment, you would be redirected to Bank Portal and you will get Confirmation.
  • Otherwise, you can check the Transaction option on the Dashboard for Check it.

How to Check Bsnl Mobile Balance and Validity using Bsnl Portal (Bsnl online Recharge)

Check balance

  • Click on CHECK BALANCE which is under the Recharge option (Left Side Bar).
  • Click on NEW, if you don’t have existing any number.
  • Fill the Mobile Number and Select your Circle in against the respective columns.
  • Check Submit,
  • You will get the Balance and Validity in the Right Side of the Bsnl Portal page with your Mobile Number.

 

How to Check My Transaction in Bsnl Portal

  • Open the BSNL Portal- https://portal.bsnl.in (click on this link)
  • On the top line, there is an option -> Transaction, click on it.
  • After that, on the left side, there will three options like Landline / Bharat Fibre, GSM/Wimax, Prepaid.
  • Next, which one you want to check the transaction like prepaid or landline.
  • Now I looking at the transaction of Broadband, so I click of the option Landline.
  • Enter account details that are, your landline no.
  • Next communication details, you can give your working email id, phone no, and then fill the captcha code on the box below.
  • Then click on SUBMIT, you will get the details.

 

How to get BSNL Bill or Duplicate bill online

Methods:

  • Open the BSNL Official website: https://portal.bsnl.in/myportal/
  • For the BSNL bill or Duplicate bill, we need to log in to this website.
  • Click on Sign In [top of the page, see below image arrow (1).

Bsnl Bill-sign in

 

  • If  you are already a user of this portal, then just Sign in with your Username and Password
  • If not, read: how to Registered in  BSNL Portal.
  • After registration, Just sign in with your username and password.
  • Click on View Bills [on the left side there are many options like Dashboard, manage Accounts, Landline, etc. on the same line you will get View Bills options.
  • If you are not added any account before, then it shows as blank.
  • There is an option as ADD NEW button, click on it.
  • Fill the options like SERVICE, PHONE No., ACCOUNT No., NICKNAME.
    • Service means you need to select the options, eg. if you need a Broadband bill then select the Landline option, If you need Gsm Mobile Bill means GSM, etc.
    • Phone No. means The no. for which you need the bill if Broadband then provides that Landline No. without +91 or 0.
    • Account No., check your Bsnl old bill there is an account no, put the BSNL Account no. here.
    • Nickname, any name you can give.
  • Then click on Submit.
  • Now refresh the page, and click at view bills options, there will be your Phone No.
  • Click on it, you will get you BSNL Bill or BSNL Duplicate bill online very easy

 

BSNL TOLL FREE Number for Complaints and Enquirys 

Bsnl Customer Care Number ( for Landline):

  • 1500
  • 1800-345-1500

Bsnl CDMA/ WLL /EVDO Mobile Customer support Number:

  • 1502
  • 1800-180-1502

Bsnl GSM (2G/3G) Mobile Customer Care Number:

  • 1503
  • 1800-180-1503

Bsnl Broadband Customer helpline Number:

  • 1504
  • 1800-345-1504

For state wise direct customer care number – click here 

 

bsnl portal | 2022

Bsnl Bill Payment using Bsnl Portal / QuickPAY, this method is only for Registered User (Log in User), who want to pay the bill without Log in [ See: Bsnl online Bill Payment without Registration ], and if you want to know how to Register (Sign up) in Bsnl Portal [See: How to Sign up (Registration) in Bsnl Portal ]

How to Pay Bsnl Bill Payment online for Landline / Broadband and Postpaid Mobile

Bsnl portal Sign in

Bsnl Bill Payment using Bsnl Portal

  • Step 3: see arrow 2, if you already added your landline/broadband number you can see at existing or
  • Enter your phone number, account number (see your previous bill for account number), and nickname (any name)
  • Step 4: Enter Submit, and after that, you will see your details of payment with Phone Number on the Right side as below

Bsnl portal Landline online payment pay now

  • Step 5: Check your Phone Number and Payable amount as arrows 1 and 2.
  • and also verify your account number and circle etc.
  • then click the Pay Now button and you will be redirected to a payable page.

Bsnl Payable Page

  • Step 6: After being redirected to the Payment Page you will see as above and check your payable amount.
  • You have to select your mode of payment like INTERNET BANKING, CREDIT, DEBIT CARD, CASH CARD, as usual as online shopping payments.

Bsnl Portal Billdesk

  • Step 7: Now Next to Mode of Payment you must select PAYMENT GATEWAY – Billdesk or TechProcess (click on it to select).
  • then Click the Button CONTINUE FOR PAYMENT.
  • after payment, you get a confirmation page of Payment.

How to Pay Bsnl Bill Payment online for Corporate / DID Bills

  • Corporate and Did Bills Payments as same as the BSNL Landline Payment

How to Bsnl Mobile Recharge Online

 

bsnl bill payment | 2022

Bsnl  Customer Care Tollfree  & State Wise contact. 

Bsnl Customer Care Number (Landline):

  • 1500
  • 1800-345-1500

Bsnl CDMA/ WLL /EVDO Mobile Customer support Number:

  • 1502
  • 1800-180-1502

Bsnl GSM (2G/3G) Mobile Customer Care Number:

  • 1503
  • 1800-180-1503

Bsnl Broadband Customer helpline Number:

  • 1504
  • 1800-345-1504

State Wise Mobile Contact (Customer Care) :

State / UT Bsnl Customer Helpline Number
Andaman & Nicobar 9434024365
 Andhra Pradesh 9440024365
Assam 9435024365
Bihar 9431024365 / 9431224365
Chennai 9444024365
Chhattisgarh 9425201041 / 9425201234
Goa 9422024365
Gujarat 9426024365
Haryana 9416024365
Himachal Pradesh 9418024365
Jammu & Kashmir 9419024365
Karnataka 9448024365
Kerala 9447024365
Kolkata 9433024365
Madhya Pradesh 9425024365 / 9425124365
Maharashtra 9422024365 / 9422124365
Orissa 9437024365
Punjab 9417024365
Tamil Nadu 9443024365 / 9444024365
Telangana 9440024365
Uttar Pradesh East 9415024365
Uttar Pradesh West 9412024365
Uttarakhand 9412024365
West Bengal 9434024365

 

 

bsnl customer care | 2022